Shipping Policy
At Bummie, we know you're counting on your order arriving on time. Please take a moment to review our shipping policy — covering processing times, delivery estimates, tracking, and what to expect once your order is on its way.
Shipping & Tracking
Bummie ships all orders using trusted carriers. Shipping fees and delivery estimates vary by destination — see the transit times table at the bottom of this page for a full breakdown.
Orders are processed within 1–2 business days of being placed (Monday–Friday, excluding public holidays). Orders placed on weekends or public holidays will begin processing on the next available business day.
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number. Please allow up to 24 hours for tracking information to activate. Delivery timeframes begin from the date of dispatch, not the date of purchase.
Transit Times
| Destination | Estimated Delivery | Free Shipping | Flat Rate |
|---|---|---|---|
| 🇺🇸 United States | 4–7 business days | 10-pair orders | $5.00 |
| ↳ HI, AK & Military (APO/FPO) | 7–13 business days | 10-pair orders | $5.00 |
| 🇬🇧 United Kingdom | 4–8 business days | 10-pair orders | £3.00 |
| 🇦🇺 Australia | 4–8 business days | 10-pair orders | $9.00 AUD |
| 🇨🇦 Canada | 4–8 business days | Orders over $60 CAD | $6.99 CAD |
| 🌍 Rest of World | 5–10 business days | — | Calculated at checkout |
Order Changes & Cancellations
We begin processing orders quickly to ensure fast dispatch. If you need to make a change or cancellation, please contact us within 6 hours of placing your order.
Once an order has entered processing or been dispatched, we are unable to make modifications. This includes changes to shipping address, item selection, or order cancellation.
Missing, Damaged or Not Received
If your order arrives damaged or is marked as delivered but hasn't been received, please contact us within 14 days of the delivery date. Claims submitted after this window cannot be guaranteed.
For carrier claims, you must notify us within 7 days of receiving a damaged parcel. Damage to outer packaging alone, without damage to the product itself, is not sufficient grounds for a claim.
If your order hasn't arrived within 5 business days of the estimated delivery window, please get in touch and we'll investigate with the carrier.
Duties, Tariffs & Customs
No surprise charges — ever. We cover all duties, tariffs, and import fees on your behalf. The price you see at checkout is the final price you pay, with nothing extra due upon delivery.
International shipments are subject to customs review in the destination country. While we do everything possible to ensure smooth clearance, please be aware that parcels may be held by customs for inspection and regulatory processing timelines vary by country and are outside our control. If your order is delayed at customs, reach out and we'll look into it with the carrier on your behalf.
Contact Us
Questions about your order or shipment? We're here to help.
📧 hello@bummie.com
We aim to respond within 1 business day.